Rotterdam’s Cultural Customs: Etiquette Tips for Visitors

Rotterdam, the second-largest city in the Netherlands, is renowned for its modern architecture, vibrant art scene, and cosmopolitan lifestyle. For first-time visitors, understanding the local cultural customs and etiquette is key to creating a memorable and respectful travel experience. In this blog, I’ll share my personal experiences and provide a detailed guide to Rotterdam’s unique cultural traits, day-to-day etiquette, and important behavioral guidelines. With this knowledge, you can immerse yourself in the city’s beauty and culture seamlessly.

1. The Multicultural Fabric of Rotterdam

Rotterdam is a dynamic, international metropolis with a rich history shaped by migration and reconstruction. The city serves as the economic engine of the Netherlands and hosts one of Europe’s largest and busiest ports. Since its rebuilding after World War II, Rotterdam has grown into a city celebrated for its vibrant diversity and inclusive spirit.

1.1 Diversity and the Spirit of Tolerance

Rotterdam’s population includes people from various countries and cultures, contributing to its cosmopolitan identity. This diversity is evident in the city’s food, language, and cultural events. For example, visitors can explore global cuisine ranging from traditional Dutch cheese to Indonesian rijsttafel (rice table dishes), reflecting the city’s colonial history.

1.2 Official Language and English Proficiency

The official language in the Netherlands is Dutch. However, in Rotterdam, the majority of people speak fluent English, making communication easy even if you don’t know Dutch. That said, learning a few basic Dutch phrases like “Goedemorgen” (Good morning) or “Dank u wel” (Thank you) can create a positive impression and help you connect with locals.

2. Basic Etiquette in Rotterdam

Familiarizing yourself with local etiquette and behaviors can prevent misunderstandings and help you gain a deeper appreciation of Rotterdam’s culture.

2.1 Greetings and Small Talk

Dutch people are known for being polite but direct. In social situations, greetings typically involve a handshake, and maintaining eye contact is a sign of respect. Among friends, you may observe cheek kisses (usually two, one on each cheek), but this is not a requirement for tourists.

Tips for Visitors:

In formal settings, use a person’s last name until invited to address them by their first name.
In casual settings, informal greetings like “Hallo!” (Hello) or “Hoe gaat het?” (How are you?) are common and appreciated.

2.2 Punctuality

The Dutch are famous for their punctuality, which is especially true in Rotterdam. Being on time is seen as a sign of respect. Arriving late without notifying the other party is considered rude.

Suggestions:

Use navigation apps to plan your route and arrive a few minutes early for appointments.
If delays are unavoidable, inform the other party in advance and apologize for the inconvenience.

3. Day-to-Day Cultural Habits

3.1 Using Public Transport

Rotterdam boasts an efficient public transport system, including metros, trams, and buses. Locals value politeness and quietness when using public transportation.

Guidelines for Visitors:

Always check in and out with an OV-chipkaart (smart card) when entering and exiting stations.
Avoid loud conversations or phone calls while on public transport.
Offer your seat to elderly passengers, pregnant individuals, or others who may need it.

3.2 Dining Culture

Rotterdam’s diverse dining scene offers everything from Michelin-starred restaurants to street food. Dining customs here reflect the city’s international and relaxed atmosphere:

Before eating, locals often say “Eet smakelijk!” (Enjoy your meal).
Tipping is customary, usually 5–10% of the bill.
Meals in Rotterdam are leisurely; you may need to signal the waiter when you’re ready to pay.

3.3 Cycling Culture

Rotterdam is a cycling-friendly city, and bicycles are a primary mode of transportation. Adhering to cycling rules is crucial.

Pedestrians should avoid walking on bike paths to prevent accidents.
If renting a bike, follow traffic signals and ride on the correct side of the road.
Always lock your bike when parked to deter theft.

4. Festivals and Traditions in Rotterdam

Rotterdam hosts numerous festivals throughout the year, showcasing the city’s vibrant culture. Participating in these events offers a unique glimpse into local traditions and values.

4.1 King’s Day (Koningsdag)

Held annually on April 27th, King’s Day is a nationwide celebration of the Dutch monarch’s birthday. The streets of Rotterdam are adorned in orange, the national color, and filled with music, markets, and festivities.

Visitor Tips:

Wear something orange to join in the celebration and show your enthusiasm.
Due to large crowds, keep your belongings secure to avoid theft.

4.2 Rotterdam International Film Festival (IFFR)

One of Europe’s premier film festivals, the Rotterdam International Film Festival draws cinema enthusiasts from around the world every year. If you’re in town during the festival, check the program and book tickets in advance.

5. Behaviors to Avoid

While Rotterdam is welcoming and inclusive, certain behaviors may be perceived as disrespectful. Understanding and avoiding these actions can help ensure a positive experience.

5.1 Disrespecting Privacy

Privacy is highly valued in the Netherlands. Discussing personal topics or taking photos of people without consent is frowned upon.

Advice for Tourists:

Avoid directly photographing individuals, especially children, without permission.
Follow any house rules when staying in Airbnb properties or homestays.

5.2 Disregarding Environmental Responsibility

Rotterdam is a green city, and its residents take environmental sustainability seriously. Littering or failing to recycle is considered inappropriate.